My Reckon Community username looks a little different.. why?
Reckon Community update - Usernames
I just wanted to give you a heads up on a recent update to the Reckon Community site. Previously the Community allowed members to have the same username as another member. This worked ok for a period of time however as the Community has grown (we're over 30K members now! 😲) it has presented challenges in moderation such as when @ mentioning members, private messaging members and accessing or maintaining your profile to name a few.
A recent update on the platform now prevents duplicate usernames to be registered so each member must have their own unique user name. As part of this update, any members who previously had the same username as others have had their username automatically appended with a unique number at the end of their user name eg. Rav_12345678
This only affects a small number of Reckon Community members and does not affect any use of the site in any way. No other member data has been altered or changed.
My username has changed as part of this update, how can I change it to something else?
If you'd like to change your username to something else then I'm more than happy to help you with that.
Click on the Flag 🚩 button on a post or reply you've created and select the Report option then send through a note with the user name you'd like yours updated to.
Note: Your username must be unique and not currently in use by another member. If your initial choice is unavailable, you will need to select an alternative.
If you have any questions or concerns, please let me know.
- All Categories
- 6.7K Accounts Hosted
- 6K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 136 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 939 Reckon Payroll App & Web
- 21 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 953 Payroll Premier
- 121 Payroll Premier upgrade to Reckon Payroll ⤴️
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 69 About Reckon Community