Why I cannot use the Invoice app?

May Lee
May Lee Member Posts: 22 Reckoner Reckoner
in Reckon Invoices App

after I downloaded the invoice app and logged in, they screen came up with 30 30-day free trial or demo book. Why it is not my own book but those two options? I am an existing reckon one user.

I have attached a screen shot and see if anyone can help with this.

IMG_D98D33F2D60B-1.jpeg

Many thanks.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,608 Reckon Community Manager Community Manager

    Hi @May Lee

    It looks like you've logged into the Reckon Invoices App using a different login to that of your existing Reckon One book. Is that correct?

    If you login to the Invoices App using the same email address and password for your existing account your books will appear ready for you to access.

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