Can’t Mark s Paid As Claims an Employee is Archived.

TLee
TLee Member Posts: 59 Reckoner Reckoner
edited January 3 in Reckon Payroll

Ive tried for the past few days to submit my weekly payrun. Each time i press submit a window opens (as attached). I have made no changes to staff details since last weeks payrun. All employees are current and not archived. Please assist.

IMG_8608.jpeg


Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @TLee

    Can you head into the Settings menu and check if the Default Super Fund in the Superannuation Funds section, or any super pay items in the Pay Items menu are archived. If so, reactivate them and once done try completing your pay run again.

    Merry Christmas & Happy New Year everyone! 🎅🎆

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  • TLee
    TLee Member Posts: 59 Reckoner Reckoner

    @Rav thanks, this was the issue and now rectified.

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