Cannot print a payroll detail report
This page isn’t working
If the problem continues, contact the site owner.HTTP ERROR 406
We have been having this problem the last 2 weeks and it was working fine before that. we get this error message when trying to print or export to pdf the payroll detail report and it opens up in a new page with this error message
Comments
-
Hi @Saz02h
Is this error message appearing when trying to export/print the Payroll Detail Report from within Reckon Payroll itself OR the companion Reckon One book you have access to as part of your upgrade to Reckon Payroll from Payroll Premier?
0 -
Within the reckon payroll program itself
0 -
Thanks @Saz02h we've got the team looking into this at the moment and I think a fix shouldn't be too far off.
In the meantime though, if you switch over to your companion Reckon One book and generate the same report there, it should export/print ok.
For info on how to access your companion Reckon One book click the link below - Payroll Premier upgrade - How to access your companion Reckon One book from Reckon Payroll 🔁
0 -
It is still not working for us in reckon payroll
can you please send thru instructions how to print that report in the book. where is it located?
0 -
its ok i have worked it out. any word when it will be fixed in payroll side of things
0 -
Great work @Saz02h, the fix for this shouldn't too far off. A fix has been developed yesterday and just going through testing at the moment.
If that goes well then we'll push it through to Reckon Payroll shortly after. I'll keep you posted as soon as I get confirmation that its live 🙂
0 -
Hi @Saz02h
Just looping back on this one. The issue with exporting reports is now resolved and you'll be able to export reports from Reckon Payroll normally.
Let me know if you still have any trouble with it though.
Thanks for your patience and apologies for the hassle it caused.
0
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 38 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 28 Reckon Mate App
- 2.7K Reckon One
- 13 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 23 Reckon Insights
- 99 Reckon API
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 70 About Reckon Community