STP lodged twice through Reckon Portal

Penny_10069933

One of our pay runs was accidentally lodged twice through the reckon portal. Our accountant has asked us to reverse it. I can see that it auto corrected in the following pay run & all of our employee YTD balances are correct. Is there anything I can do to adjust what been reported to the ATO?

Acctd4

Hi Penny

No reversal is necessary (or any other action)

Each STP submission just updates YTD balances only, it doesn’t report that specific pay run’s totals so although the duplication would have overriden the previous one, the YTD balances would remain unchanged ☺️

Alexis McKeown

Hello @Penny_10069933 ,

In this instance, you may need to submit an Update Event to GovConnect to balance out this duplication.

To do so, you can go to Employess -> Process Single Touch Payroll.

Once in there, in the top-left-hand-corner, click on the drop-down that says "New Pay Event" and change it to "Update Event".

Select all employees, and export.

When you go to upload this to GovConnect, select "Update a previously completed ATO submission or Finalise Year".

When you upload it, its figures will be set to 0.00 Gross and Tax - once lodged with the ATO, it will update the ATO's figures to reflect accurately.

Kind regards,

Alexander McKeown

Reckon Senior Technical Support

Acctd4

@Alexander McKeown This isn't necessary as the duplication will have submitted the exact same figures so the YTD will still be the same!

Alexis McKeown

Dear @Acctd4 ,

In this instance, as these have been submitted both as New Pay Events, this will actually cause duplication in the ATO's Access Manager.

Submitting an Update event will correct this duplication.

New Pay Events following this payrun can add onto these figures when it comes time for Income Statements/BAS to be calculated, hence the Update Event suggestion.

I hope this clarifies,

Alexander McKeown

Reckon Senior Technical Support

Acctd4

@Alexander McKeown No it doesn't - I've had many clients with this scenario & that's not how STP works.

Each submission simply updates YTD balances, it doesn't submit the specific pay run's totals. Therefore, if a pay run is submitted twice, the YTD figures will remain unchanged. The purpose of the Update Event is to actually correct (additional) figures submitted in a previous pay run (which is therefore affecting YTD).

Alexis McKeown

Dear @Acctd4 ,

My apologies.

We would recommend considering an Update Event to adjust YTD balances on the employee data if the balances being sent are incorrect.

Else, as you have stated, it is correct - apologies for the confusion @Penny_10069933 .

Kind regards,

Alexander McKeown

Rav

@Acctd4

Hey Shaz,

Alex & I have had a chat offline to clear up the confusion around this.

As you've said, any subsequent submission will only report YTD balances when it comes to employee data, and overwrite the previous YTD balance.

Acctd4

@Alexander McKeown

I think Reckon's guidelines on when corrections are required may be a bit misguided then, but it's definitely not a recent change, it's always been that way 😬

Acctd4

Thanks for helping clear that up @Rav 👌🙌