STP lodged twice through Reckon Portal

One of our pay runs was accidentally lodged twice through the reckon portal. Our accountant has asked us to reverse it. I can see that it auto corrected in the following pay run & all of our employee YTD balances are correct. Is there anything I can do to adjust what been reported to the ATO?

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,317 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi Penny

    No reversal is necessary (or any other action)

    Each STP submission just updates YTD balances only, it doesn’t report that specific pay run’s totals so although the duplication would have overriden the previous one, the YTD balances would remain unchanged ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 155 Reckon Staff

    Hello @Penny_10069933 ,

    In this instance, you may need to submit an Update Event to GovConnect to balance out this duplication.

    To do so, you can go to Employess -> Process Single Touch Payroll.

    Once in there, in the top-left-hand-corner, click on the drop-down that says "New Pay Event" and change it to "Update Event".

    Select all employees, and export.

    When you go to upload this to GovConnect, select "Update a previously completed ATO submission or Finalise Year".

    When you upload it, its figures will be set to 0.00 Gross and Tax - once lodged with the ATO, it will update the ATO's figures to reflect accurately.

    Kind regards,

    Alexander McKeown

    Reckon Senior Technical Support

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,317 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    @Alexander McKeown This isn't necessary as the duplication will have submitted the exact same figures so the YTD will still be the same!

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 155 Reckon Staff

    Dear @Acctd4 ,

    In this instance, as these have been submitted both as New Pay Events, this will actually cause duplication in the ATO's Access Manager.

    Submitting an Update event will correct this duplication.

    New Pay Events following this payrun can add onto these figures when it comes time for Income Statements/BAS to be calculated, hence the Update Event suggestion.

    I hope this clarifies,

    Alexander McKeown

    Reckon Senior Technical Support

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,317 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    @Alexander McKeown No it doesn't - I've had many clients with this scenario & that's not how STP works.

    Each submission simply updates YTD balances, it doesn't submit the specific pay run's totals. Therefore, if a pay run is submitted twice, the YTD figures will remain unchanged. The purpose of the Update Event is to actually correct (additional) figures submitted in a previous pay run (which is therefore affecting YTD).

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 155 Reckon Staff
    edited December 2023

    Dear @Acctd4 ,

    My apologies.

    We would recommend considering an Update Event to adjust YTD balances on the employee data if the balances being sent are incorrect.

    Else, as you have stated, it is correct - apologies for the confusion @Penny_10069933 .

    Kind regards,

    Alexander McKeown

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,195 Community Manager Community Manager

    @Acctd4

    Hey Shaz,

    Alex & I have had a chat offline to clear up the confusion around this.

    As you've said, any subsequent submission will only report YTD balances when it comes to employee data, and overwrite the previous YTD balance.


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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,317 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    @Alexander McKeown

    I think Reckon's guidelines on when corrections are required may be a bit misguided then, but it's definitely not a recent change, it's always been that way 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,317 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Thanks for helping clear that up @Rav 👌🙌

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)