Cant load pay run

Angela_10863853
Angela_10863853 Member Posts: 28 Reckoner Reckoner
in Reckon Payroll

For some reason all of a sudden whilst processing pay run actually before this i was amending a pay amount for a new employee and it has started saying you dont have access, not authorised then it lets me go back in after shutting down and re starting pc. then it does not let me access a draft pay run. Very frustrating.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Morning @Angela_10863853

    Can you let me know if this is still occurring for you today?

    If so, can I grab a screenshot of the errors that are appearing on-screen please.

    (For info on how to add a screenshot please click HERE).

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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