New employee leave not updating
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I have added two new employees and notice their annual leave and personal leave is not updating even thought it is set up the same as all other staff.
Thoughts on why it is not updating automatically.
Thank you
Comments
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Morning @lesley_9730541
Can you please check if the Earning type that you created for those employees has the annual leave and personal leave accrual enabled. This can be checked as in the screenshot attached below -
Regards
Tanvi
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These settings are for all employees? and yes the new employees have the same as all other staff but for some reason there leave is not being accumulated - any other suggestions please?
Thank you
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Do the two new employees have the annual and personal leave items assigned to them in their profile? ie. if you go their profile and select the Leave tab, do you see the items listed there? Example below.
If you don't have the leave items assigned to the employee you can do so by selecting the Add Leave Entitlement option
Are you using a custom annual and personal leave item or just the default items? Can you give us a bit more info on your setup, screenshots would be really helpful as well.
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Yes - they are set up like the other staff - I have had to manually put in the leave hours after a pay run
Annual leave balance
1.860000 hours
As of 02 Feb 2024
Personal leave balance
0.093300 hours
As of 02 Feb 2024
Add leave entitlementAnnual leave
Edit
Annual entitlement
152 hours
Accrual rate
0.076923 per time worked
Accrued when on leave
Yes
Leave start date
23 Jan, 2024
Leave loading
17.5%
Current balance
1.860000 hours (As of 02 Feb 2024)
Personal leave
Edit
Annual entitlement
76 hours
Accrual rate
0.038462 per time worked
Accrued when on leave
Yes
Leave start date
23 Jan, 2024
Current balance
0.093300 hours (As of 02 Feb 2024)
I didn't want to post a screen shot as it shows employees names etc
Hope this helps
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Are you using a custom annual and personal leave item or just the default items?
I think we might need to take a closer look at your setup for these two employees and what's different about them in comparison to your other employees.
Can you please give our support team a call when you have a chance and one of our tech's will be able to assist.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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