Multiuser for Reckon Payroll

Therese R
Therese R Member Posts: 91 Reckoner Reckoner
in Reckon Payroll

Is it possible to have a multiuser set up for Reckon Payroll?

Best Answer

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,549 Reckon Community Manager Community Manager
    Answer ✓

    Yes you most certainly can.

    Simply share the companion Reckon One book AND the associated STP entity from GovConnect with the person you'd like to have access.

    Check out the process below 👇

    1️⃣ Sharing your Reckon One book

    2️⃣ Sharing your STP entity


    A couple of things to note; the shared user will need their own Reckon Portal account which they can register for free at https://portal.reckon.com

    Secondly, they will also require either admin or payroll admin permissions at a minimum in order to access Reckon Payroll.


    If you need info on how to access your companion Reckon One book, click below 👇

    How to access your companion Reckon One book from Reckon Payroll 🔁

Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 342 Reckon Staff

    Hi @Therese R

    Please confirm if the software that you're using is Reckon One - Payroll or Reckon Payroll (App/Web).

    You can share the company file in Reckon One - Follow the steps mentioned in the article - How to share your Reckon One book with the Reckon Data Migration Team - Reckon Help and Support Centre

    And if it is Reckon Payroll (App/Web), Unfortunately, there is no way to share the file as it is specific to user.


    Feel free to let us know for any concerns. Thank you!


    Regards

    Tanvi

  • Therese R
    Therese R Member Posts: 91 Reckoner Reckoner

    HI Tanvi

    I find the terminology of the two products confusing.

    I am using Reckon Payroll after being migrated from Payroll Premier. As part of the Reckon Payroll subscription I now have access to Reckon One. I can open the Payroll from the Reckon Portal directly or open Reckon One first and access payroll.

    So, am I using Reckon Payroll Web or Reckon One Payroll?

    Regards

    Therese

  • Therese R
    Therese R Member Posts: 91 Reckoner Reckoner

    Thanks Rav and Tanvi again.

    I have had a quick look and I seem to be able to follow the instructions as suggested.

    Will let you know if I have any issues.

    Regards

    Therese

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,549 Reckon Community Manager Community Manager

    @Therese R

    To clarify, your software solution is now Reckon Payroll and as you've mentioned you also have access to a companion Reckon One book as well with your migration from Payroll Premier.


    There have been a couple of products that have migrated to Reckon Payroll which might have added a little confusion/complexity but moving forward, we'll only refer to it as Reckon Payroll 🙂


    If you have any trouble with sharing let us know.

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