My mouse has stopped working in Reckon hosted
Options
Royce
Member Posts: 1 ✭
Good morning
When logging in this morning, my mouse will not open anything on the home screen, can't open a sales order. can't even access the item list or any drop downs. Have logged in and out a couple of times to no avail. Any suggestions please.
0
Answers
-
Hi @Royce
Just to clarify does this only occur after your file opens in Reckon Accounts Hosted?
If you switch to a different tab or program on your PC does your mouse work normally? When you logged out did you also close the active session in your Hosted control panel?
Is your mouse wireless/bluetooth or connected directly to your PC? If you disconnect your mouse then reconnect does it work?
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 2.9K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community