MFA setup

Vicki Jonas
Vicki Jonas Member Posts: 14 Reckoner Reckoner
in Accounts Hosted

Hi

I have setup MFA & its says its enabled but it is not asking me for a authenticator sign in. I had not been on Reckons Hosted for 3 days as the internet was down & when I went into it this morning it didn't ask for me to sign in with MFA.

I have had to sign in once with the authenticator since I set it up but not since. Have I done something wrong setting it up?

Thanks

Vicki

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @Vicki Jonas

    Great to hear you've got a head start and got your MFA setup 👍

    It doesn't sound like you've done anything wrong at all, currently MFA on Hosted appears once in a 30 day period per device.

    Once mandatory MFA on Hosted kicks in on May 15, it will appear once in a 24 hour period.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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