Cannot open Home & Business
Comments
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At this stage I cannot keep my business up to date and help is not forthcoming, what a mess.
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what is the problem and what kind of help are you looking for?
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I have a home and business program that has been working for about 20 years now and when I wanted to input this week there is a screen (Test) that I have never seen before and I cannot open my program. Very frustrating and time wasting, I am over eighty now and do not need this hassle.
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My preference is for phone help.
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you will have to ring the helpline, but can you post a screenshot of the screen you are referring to?
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How do I post a screen shot ?
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Hi @392169
There are instructions on how to post a screenshot here - How do I add a screenshot to my post?
When you say there is a screen (test) that appears when opening your software, what does that mean exactly? What is the message that appears on-screen, if any?
What troubleshooting has been completed so far? Which edition of Home & Business are you running and what operating system are you running on your PC?
If you can provide detailed and specific information it'll give us a better idea of what's happening so we can try and assist.
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give me a call and I will sort it
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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This is all I have on my home and business account, a mess that I can' get rid of.
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I was asked to provide the information previous message, but there has been no communication.
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Not sure what you are trying to show here
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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I have had Quicken now for about twenty years, when I wanted to enter a couple of months of transactions in last week all I have on my screen is what you have seen this am. I just want to return to what I had so that I can get on with my life. The only other option that I can see is to get another provider, I'm reluctant to do that as at my age (It would be a new thing to learn) 82. Can you help?
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Gerry id 6376
See your and my reply above. John
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Give me a call and i will log in and see what's happening.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
0
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