EOFY submission error allowances
i am getting this error
Other Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type Description must be entered when Allowance Type Code "OD" is selected
when submitting my EOFY submission. can you please advise
Answers
-
Hi @Saz02h
Have your previous submissions included an allowance item that has been setup as an Other-type allowance item? If so, were those submissions successful or did they also return this error?
Secondly, if you're using an allowance item that is setup as Other, does it have a description entered in the setup of the item? Screenshot example below.
The error response you've received mentions that a description must be entered for an Other-type allowance so I'd suggest checking this by going to Settings ➡️ Pay Items ➡️ Allowances.
It know it states optional on the description field but I'd recommend entering a description if there isn't one already.Merry Christmas & Happy New Year everyone! 🎅🎆
I'm on leave from 23 December and back on deck again January 6th.
If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.
0 -
this is how i have them set up.
0 -
Hi @Saz02h
Have you previously used these allowance items in a previous pay run submission and if so, were those submissions successful?
Merry Christmas & Happy New Year everyone! 🎅🎆
I'm on leave from 23 December and back on deck again January 6th.
If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.
0
Categories
- All Categories
- 6.8K Accounts Hosted
- 17 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 39 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 30 Reckon Mate App
- 2.7K Reckon One
- 16 📢 Reckon One - Announcements
- 14 Reckon Invoices App
- 24 Reckon Insights
- 101 Reckon API
- 310 Point of Sale
- 1.9K Personal Plus and Home & Business
- 70 About Reckon Community