Initial YTD for terminated employee disappear
I create an employee who are terminated prior to Payroll Premier merge to Reckon Payroll.
I input the FY23-24 Initial YTD, and Save & continue.
After I input everything and saved. When I came back to check, I find that the initial YTD disappeared:
Does anyone know how to fix this issue? I have input the initial YTD figures for this employee few time already.
Many thanks
Regards
Patrick
Answers
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After I closed Reckon payroll and open it again, then it is fixed.
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This sounds like a strange one 🤔
So after you logged out of Reckon Payroll and then went back in, the balances you've entered into the initial YTD are 'sticking'?
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Hi Rav,
Yes, but the balance appears 4 times because I have tried to input 4 times - there are 4 normal hours, 4 transport allowance, 4 PAYG and 4 superannaution in Inital YTD balance when I went back. Then I deleted three of them.
Regards
Patrick
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