EOFY submission

CoreWealth
CoreWealth Member Posts: 3 Novice Member Novice Member

Im going to lodge my EOFY submission. In checking the figures, Reckon has leftout the tax withheld for one payrun (July 23). Its strange because all other amounts are includedfrom this payrun, only the tax has been left out. Any ideas as how I can fix this? I have tried resubmitting this payrun but it didnt work.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @CoreWealth

    That sounds strange 🤔

    Is there anything different about that specific payrun in comparison to the others? For example, has it been paid with any custom earning items or has a custom tax amount been entered etc?

    Also, how were you checking the balances? Through the EOFY finalisation screen itself?

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • CoreWealth
    CoreWealth Member Posts: 3 Novice Member Novice Member

    The only thing i can think of was I went from STP2 reporting and lodged my July and Aug payruns together, but doesnt seem logical that just hte july taxwould be omitted. Checking the the balances through my payroll reports and paygw lodged.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    I agree, it sounds odd that just tax wouldn't come through.

    If you're quite certain that specific pay run is where the issue is originating from then I'd suggest 'refreshing' that pay run and see if that makes any difference.

    To 'refresh' the pay run, sitch that particular pay run back to draft status and then slightly alter something within that pay run eg. the amount off earnings or hours for example then mark it as paid. Then go back and revert it to draft again change it back to what it was then mark the pay run as paid again.

    Once you've done that, refresh the page and open a new EOFY finalisation and confirm if the tax balance has updated.

    Let me know how you get on.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • CoreWealth
    CoreWealth Member Posts: 3 Novice Member Novice Member

    Thanks Rav, Ive mamanged to lodge the report my adjusting the amounts manually. Im going to make sure each payrun feeds correctly into the reort each month as part of my process now so this doesnt happen again.