Waiting for a resolution from a technical error
I'm facing Tech error for EOFY and waited two weeks and still unable to resolve. anyone facing same issue?
Comments
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Error from YTD carried from before. and the system doesn't allow me edit YTD.
email from Prashant - My backend team is still working on it. Please give us some time to fix it. I will inform you once I get an update from their side. I hope to provide you with an outcome as soon as possible.
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Thanks for that @Mar1403
I can see the support team have raised an escalation for our product development team to investigate what's happening with your initial YTD screen. I don't see a great deal of further detail on the ticket at this stage so let me follow up with our team to see where things are at and hopefully get things moving along.
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Thank you Rav. may look at manually delete the $46K and I can submit EOFY report to ATO as report is due today.
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Hi Rav, any update on my case? I waited over three weeks and need submit EOFY report to ATO.
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