Prior gross payments allocated to Working Holiday Maker status

Katrina_Evans
Katrina_Evans Member Posts: 10 Reckoner Reckoner
in Reckon Payroll

We have an employee whose tax status changed from Aust Resident to WHM part way through the year. When I look at the detail in the STP report for the payrun in which the change took place, it looks like some of the gross payments from when he was classified an Aust Resident has been allocated to WHM. How/why would this have occurred as I did not make any adjustments?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager

    Hi @Katrina_Evans

    Where specifically are you seeing this? Are you able to provide a screenshot or clear example of where you've observed this?

  • Katrina_Evans
    Katrina_Evans Member Posts: 10 Reckoner Reckoner
    edited July 18

    Hi Rav, please see attached screen shots from the STP report in Reckon Gov Connect. Top shows details for payrun 18/04/24 where the tax status was changed, and the one below shows details for payrun 04/04/24. You will see the gross payments for "SAW" has decreased from $79,388.66 (04/04) to $53,283.50 (18/04). I have also added a screen shot of the payslip from 18/04 - all the YTD totals are fine, its just the split between SAW and WHM that doesn't make sense.

    image.png

    image.png

  • Katrina_Evans
    Katrina_Evans Member Posts: 10 Reckoner Reckoner

    @Rav have you had any progress with this query?

  • Katrina_Evans
    Katrina_Evans Member Posts: 10 Reckoner Reckoner

    Hi @Rav just following up again with this query, can you please respond?

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 317 Reckon Staff

    Morning @Katrina_Evans

    Apologies for the inconvenience.

    As Rav being away until the next week. I will take a look at the issue and try to help you with best of my knowledge.

    If you can share me the details of the book - Email Address, Name of the book, Employee Name, and if you have any case number for this issue, please.

    You can message me directly and I will be happy to investigate for you. Thank you!

    Regards

    Tanvi

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