502 Error

I have been on Reckon Hosted this morning and mid work I suddenly was hit with a 502 Error stating that "CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. we can't connect to the server for this app or website at this time….."

Is anyone else having similiar issues today or know of a fix?

Accepted answers

All comments

garyeds

For about 30 mins and trying several times I was continually getting the 502 error. Just tried again and now I am back working in the cloud

garyeds

And after a further 30mins the cloud system kicks me out with a 502 error again…. What is going on Reckon @Rav

garyeds

System continually kicking me out after working in it for 5 - 10 mins each time with the 502 error

Kris_Williams

have you tried using a different browser?

garyeds

After speaking with the reckon help line, it seems an answer is to log out completely and reboot the PC. Close launch window & browser and reboot PC, and then restart the browser and lanch window and then relog in. It seems to have worked. I wasn't closing the launch window and was relogging back in from where it kicked me out of when it was giving me the 502 Error (which seems to be an error to do with reckon's Servers).

Kris_Williams

ah yes that all makes sense, restart is always the best idea and correct logout. I close the file and logout every time I use the program

Zappy

@Kris_Williams Well not really. This doesn't happen with any other software. It doesnt make any sense. None at all.

Reckon Accounts Hosted Announcements & Important Info

Don't miss announcements and important info for Reckon Accounts Hosted

Button

Reckon Accounts Hosted Ideas & Feature Requests 💡

Do you have an idea for a feature in Reckon Accounts Hosted? Let us know here!

Button