2 Income Statements on MyGov (2 branches)

dave
dave Member Posts: 14 Novice Member Novice Member

I have finalised pay for FY24 with STP. When my employees check the MyGov site, they are showing two identical income statements with different branch number (#1 and #2) and BMS ID's. Same employee number.

I have checked the Reckon Gov connect site which shows 1 duplicate PayRun submitted for Branch 1 and Branch 2 (Branch 2 is not used). How can I zero out the Branch 2 ATO submission?

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,699 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    are both Income statements saying Tax Ready? If not you can ignore the other one I believe

  • dave
    dave Member Posts: 14 Novice Member Novice Member

    Hi Kris, 1 says "Tax Ready", the other 1 says "Not Tax Ready"

  • Kris_Williams
    Kris_Williams Member Posts: 3,699 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    well I don’t think you need to worry, at least that’s what I was told a couple of years ago when these statements were first in use

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @dave

    Were there any changes at some point in the financial year where you created and started using the branch 2 STP entity for your ABN? ie. how did the branch 2 STP entity come into effect?

    We've got a help guide on this particular scenario which I'll link below that provides some steps you can go through to 'zero' the unrequired income statement -

    https://help.reckon.com/article/tqeaf29kke-two-payment-summaries-in-my-gov-account

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited August 26

    @dave Unfortunately, it’s not possible to create a negative Paycheque to reverse the figures for Branch 2 😬

    However, as Kris stated, the employee can just omit that Branch 2 (unfinalised) STP data from their tax return ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

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    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • dave
    dave Member Posts: 14 Novice Member Novice Member
    edited August 26

    Hi Rav, Branch 2 entity came into effect from our transition to STP Phase 2 I believe. There was just 3 duplicate submissions (one Phase 1 and two Phase 2) from this Branch, of which the payroll data was also contained in Branch 1 submissions (Branch 1 is all good).

    I had a look at the article you mentioned: The note at the bottom said "This article doesn’t apply to you if you have changed ABN/GST Branches", which appears to be my problem (not the different employee numbers).

    I've attached the picture of the Branch 2 submissions. The 2/10/2023 is the one that shows up in "Not Tax Ready" in mygov accounts.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Sorry @dave, can I just clarify.. this post has been created under the Reckon Accounts Hosted category however it looks like you're using Reckon One, is that correct?

    If so, I'm happy to outline a potential method however its fairly involved and a somewhat advanced level undertaking. Based on the advice from our experts above, you may want to opt for disregarding the income statement instead.

    Either way, let me know 🙂

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • dave
    dave Member Posts: 14 Novice Member Novice Member

    Hi Rav, sorry yes this is for Reckon One. Sure I'd like to know the potential method, thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    No worries, thanks for clarifying. Ok here are the steps you could look at doing 👇

    Go into Settings ➡️ Book Settings ➡️ Under General Details you'll see your ABN and branch details ➡️ Currently your branch number is likely set to 001 in this field.

    Change this to 002 and select Save. This will point your Reckon One book to the STP entity created with the 002 branch for your ABN

    Once that is done, go into your Reckon Payroll and just confirm that your payroll is now reporting to 002 by going to Settings ➡️ Company Details

    If you see 002 listed then go proceed with the next steps -

    Create a new 2023/24 EOFY finalisation.

    Select the relevant employees from the list

    Then select the option to Set all Values to $0.00 ⚠️ This is important ⚠️

    Send this submission as normal and once it comes back with a Success status it will effectively 'zero-out' all the included employee balances under the 002 branch for your ABN.

    ⚠️ IMPORTANT ⚠️

    Once the above is done, go back to your Reckon One book settings and change the branch number back to 001 so that your Reckon One book is pointing back to the correct STP entity before sending through any further submissions.

    As I mentioned previously, its a somewhat involved process so if you have any questions please let me know.

    Cheers

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • dave
    dave Member Posts: 14 Novice Member Novice Member

    Thanks Rav for your help, it worked and your instructions were very clear.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Excellent to hear, glad you got it sorted @dave 👍

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.