Sharing my subscription renewal issue. 13 emails, 2 phone calls over a period of 4 weeks, to change from annual CC payment to invoice. The invoice was paid in Aug 24 and evidence of payment has been provided to Reckon customer service, following this I continue to get emails telling me access to Reckon will be blocked if payment is not made. I have spoken with customer service who assured me the matter was resolved and have since received 3 emails telling me my access will be blocked if payment is not made immediately.