CHANGING NAME DETAILS IN EXISTING PAYROLL (NEW OWNER)

JEN
JEN Member Posts: 71 Reckoner Reckoner
in Reckon Payroll

Hi Team,

I have a question that I believe might be a straightforward procedure but would like to double check.

Our company has recently changed hands with the new owners having kept all the current details (Business Name, ABN, phone number & email address).

I need to update the contact details in the Reckon Payroll book, so is it a matter of just editing the details with the new owners names?

Thank you.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Morning @JEN

    Yes, you can update the Company Details section in Reckon Payroll with the new contact details. This will also flow into the companion Reckon One book as well.

    If they would like to update the sign-in email address, MFA and/or payment method that is currently associated with the account, they can do so by heading over to https://portal.reckon.com/. Sign in with the existing login for Reckon Payroll then click on Profile in the top right corner.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • JEN
    JEN Member Posts: 71 Reckoner Reckoner
    https://community.reckon.com/discussion/comment/20650035#Comment_20650035

    Hi Rav,

    Thanks for your quick reply.

    I thought as much that all I had to do was edit the contact details but I wanted to be sure that was the right thing to do.

    Your help is appreciated as always. 😊

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