Tax file declaration

Tarryne
Tarryne Member Posts: 6 Novice Member Novice Member
in Accounts Hosted

Hi

I'm using Reckon Hosted, there use to be a button you could tick to send an employees tax file declaration through with STP, the button isn't there any longer. So do these still get sent through with STP? as i've noticed that mine hasn't been

thankyou

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,680 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    yes they go through automatically on the next submission I believe

  • Tarryne
    Tarryne Member Posts: 6 Novice Member Novice Member

    Hi Kris

    that was what l thought, yet l have 2 employees where they haven't when we switched employees from one company to another. Is there any way of checking?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,522 Reckon Community Manager Community Manager

    Hi @Tarryne

    TFN declarations for an employee are now a standardised inclusion of STP Phase 2 submissions which is why the previous checkbox has been removed.

    Just ensure that you have entered their TFN correctly and it will be included in the STP Phase 2 submission you create in Reckon Accounts Hosted.

  • Kris_Williams
    Kris_Williams Member Posts: 3,680 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    what do you mean they haven’t ?

  • Tarryne
    Tarryne Member Posts: 6 Novice Member Novice Member

    Hi @Rav

    Is there anyway of checking this? Shouldn't it show up in the employees myGov under Employment if it has gone through? as this isn't happening

  • Tarryne
    Tarryne Member Posts: 6 Novice Member Novice Member

    Hi @Kris_Williams

    If they had gone through wouldn't they show up on the employees mygov under employment?

  • Kris_Williams
    Kris_Williams Member Posts: 3,680 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Yes they should show in the taxation section of their myGov, Income statement. If you log onto the portal (portal.reckon.com) and go to the name and click details on the far right, it will show you all the details including the TFN

  • Tarryne
    Tarryne Member Posts: 6 Novice Member Novice Member

    @Kris_Williams

    Everythings shows correctly on the portal, but not on myGOV it still has old company as current employment. Maybe it just means that the ATO aren't updating anything that comes through from STP2. Maybe l will have to go back to paper Tax File Declarations as something isn't working correctly

  • Kris_Williams
    Kris_Williams Member Posts: 3,680 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    you can’t use the paper one but you can print out that page on the portal from the finalisation event - the one that says 0.00.

    I would check the figures against the Reckon report for the year, and the employee may need to ring ATO. This happened to me once and I had to give them manual figures

  • Tarryne
    Tarryne Member Posts: 6 Novice Member Novice Member

    The Income Tax statement has gone through not a problem, with all correct figures. I'm just trying to work out why the ATO is not updating individuals employment records when they receive the updated employment details from Reckon through STP2. Surely the employees shouldn't have to go online and manually update their details on ATO MyGOV. From what l can see Reckon Hosted is doing everything correctly but the ATO are not updating any information that they receive.😪

  • Kris_Williams
    Kris_Williams Member Posts: 3,680 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    what information is not being updated on the ATO?

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