Multiple pay run corrections

TonySmith
TonySmith Member Posts: 29 Reckoner Reckoner
in Reckon Payroll

Hi,

I am currently working on a clients file which has multiple pay runs to correct for the September quarter.

I know before you just had to revert the last Stp submission to draft and then change all of the relevant pay runs and then just send the last stp submission as an update.

Can you tell me how to do this now on STP phase 2

thanks

Jo

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi Jo

    STP Phase 2 is about more visibility on employee and pay data however the process around sending and updating pay run information hasn't changed. While the official way is to send an update event for any changes made to an individual pay run, since STP is reported on a YTD basis only for employee balances it will update upon the next successful submission.

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  • Reeta
    Reeta Reckon Staff Posts: 175 Reckon Staff

    Hi Jo,

    Please find the attached Knowledge Base (KB) document, which provides detailed steps on how to send an update event in Reckon Payroll.

    https://help.reckon.com/article/e6k9zqijto-how-to-submit-update-event-stp-in-reckon-one-payroll

    If you have any questions or need further assistance, feel free to reach out.

    Kind regards,

    Reeta

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