home inventory 2013 With Windows 7 64 bit
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Andrew Samuel_6476029
Member Posts: 3 ✭
I have just purchased Reckon Personal Plus 2013 and have installed/upgraded from the download link provided after purchase.
Whenever I attempt to open the app, I get an error "QHIM.exe has stopped working". If I attempt to open it from within Reckon P+, I am told the app is not installed.
Anyone else having issues with this at all and/or knows of a possible solution?
Many thanks,
Whenever I attempt to open the app, I get an error "QHIM.exe has stopped working". If I attempt to open it from within Reckon P+, I am told the app is not installed.
Anyone else having issues with this at all and/or knows of a possible solution?
Many thanks,
0
Comments
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Hi Andrew,
Sounds like the Home Inventory Manager has not installed properly.
I suggest you uninstall it and reinstall by choosing the Home Inventory Manager option on the Install page of the Autorun screen off the installation disk.
You’ll find more details at: http://kb.reckon.com.au/kb/issue_view.asp?ID=4325
Regards,
John
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Hi John,
Thanks for the response. Received my disk in the mail today and reinstalled both Reckon Personal Plus and the Home Inventory Manager and still get exactly the same result - when opening standalone, I still get the error "QHIM.exe has stopped working", and from within Reckon it still says the app is not installed.
Also, there is no listing for Home Inventory Manager on the Install page of the Autorun screen. The only options are :
Upgrade Information'
Reckon Essentials
Support
User Guide
Browse CD
Install
Trial
The Install selection only gives the option to install Reckon Personal Plus ... there is no mention anywhere of the Home Inventory app.
Thanks.0 -
Just a quick update. I uninstalled everything, rebooted, installed Accounts, rebooted, then found a small link to manually install the Home Inventory Manager, rebooted again, then tried and was successful. Also now opens from within accounts too.
Thanks for your assistance.
Cheers1 -
That's great to hear Andrew.
Home Inventory Manager is installed from the Install option > ReckonEssentials on the installation disk's Welcome screen.
Regards,
John.0
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