version 7.5 updating issues
Options
Kevin Walters
Member Posts: 5 ✭
I have just inherited the 7.5 version of Quickbooks together with the 2004 version update. We(my wife & I) are undertaking the work on a voluntary basis and need to load the software on a machine running vista.
The 7.5 is loaded but 2004 keeps coming up and saying it can't load as there is not a registered version of 7.5 on the machine. There is as verified via the help menu! We have all the accounts for the association from their old machine which had 2004 loaded ok!
I've tried uninstalling- No luck!
Run windows with no other software running - No luck.
Talking to registration at Intuit(Reckon) no help!
Trawlled all the web sites & forums - no luck!
Tried loading 7.5 nad upgrading to 2004 on an old xp machine - same problem!
At a wits end and not wanting to spend money on an associations behalf for what I would consider to be an easy process.
Any ideas from anyone please? Thanks Kevin
The 7.5 is loaded but 2004 keeps coming up and saying it can't load as there is not a registered version of 7.5 on the machine. There is as verified via the help menu! We have all the accounts for the association from their old machine which had 2004 loaded ok!
I've tried uninstalling- No luck!
Run windows with no other software running - No luck.
Talking to registration at Intuit(Reckon) no help!
Trawlled all the web sites & forums - no luck!
Tried loading 7.5 nad upgrading to 2004 on an old xp machine - same problem!
At a wits end and not wanting to spend money on an associations behalf for what I would consider to be an easy process.
Any ideas from anyone please? Thanks Kevin
0
Comments
-
Why don't you register the 7.5 version? Do you have the customer number and pin provided by Reckon?1
-
It is already registered as I said in the help menu it confirms it BUT when loading 2004 it doesn't recognise it!
1 -
Are you logged on as Administrator?1
-
Yes just double checked!
0 -
So you are quite sure you are using the built in Administrator account, just to be sure1
-
I was quite sure but decided to right click the icon and go in as administrator that way! It seems to have worked and I appear to have a working version of 2004 up. I will go through the registering process over the next couple of days(I'm out and about) and hopefully problem solved thanks. Certainly a step forward on where I was yesterday.
0 -
Nice one Kevin... although does 7.5 data need to go through 2002 first before being opened with 2004?1
-
No the association person left and we had all accounts on 2004 but needed to get the software loaded onto another machine! So next challenge will be to import all the 2004 files/data.
1 -
Kevin mate that's great. Glad you got it sorted1
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 2.9K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community