can't enter bill
I have just started a new entity and am trying to enter a bill however it keeps on coming up with the error:
"the transaction is not in balance, Make sure the amounts in the detail area on the form for this transaction equal the amount at the top of the form"
however it seems that all my amounts are the same.
Any help please?
Comments
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It sometimes does this when you enter the amount exclusive of GST, try entering the total amount inclusive of GST0
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Hi Charles thanks for your reply, I have entered all the amount inclusive of GST and the same error keeps popping up0
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1
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I am new at RECON and had the same problem. Thank you for the explanation I m very happy that I have joined.1
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Eugene, if the picture is an actual screen dump, then your GST is way out of whack. 1/11 of 32.31 is 2.94. You have a Tax Code (S) there that suggests a made up one. It should be NCG (Non Capital Acquisition incls GST)
It is best to use the Tax Codes as Reckon suggests GST & FRE for Invoices and Sales Receipts etc and NCG & NCG for expenses. There are others but they are the main ones
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Not NCG & NCG but NCF & NCG0
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this is the best way for me to learn being a visual learner.
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Hi Charles. This appears to be a NZ transaction, so S and $4.21 are correct @ 15% rate. Graham
Graham Boast | 0409 317366 | graham@reckonhelp.com.au
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Hi Eugene and Biljana Lee
Try pressing the "recalculate" button - this will amend the top figure based on the sum of the splits. Does it change the top figure? Sometimes, just doing this is enough to get it to record.
Graham Boast 0409317366
Reckon Accredited Consultant
graham@reckonhelp.com.au
http://reckonhelp.com.au/remotesupport.htm
Graham Boast | 0409 317366 | graham@reckonhelp.com.au
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Hi Eugene,
I have seen this before when an Income account has been used on a Bill. Is there any chance that the account you are using is an income type?
Also, have a look at the Items tab to see if there is anything appearing there.
Kind regards,Sally McIntosh (Sally@samsolutions.com.au)
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Hi Guys
Thanks for your comments,
Graham when I press the recalculate it puts all the numbers out even more.
Sally I have double checked the accounts and they are all expense accounts,
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Curious. Try pressing Clear Splits button then re-entering allocation amount. If that doesn't work, try entering the transaction under a different name, recording it, then changing the name back to the correct name. If that doesn't work, where did it fail? Graham
Graham Boast | 0409 317366 | graham@reckonhelp.com.au
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Also, when you pressed the recalc button in the 1st attempt, what figure did it calculate to?
Graham Boast | 0409 317366 | graham@reckonhelp.com.au
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Hi Eugene,
Can you remove the tax code and confirm that the transaction saves successfully without the out-of-balance message?
If the problem is due to either the tax code, tax item, tax account, then you can test for this by:
1) Create a new Other Current Liability type account which will become a tax account
- for example call it "TEST Tax Payable"
2) Create a new Supplier name
- call it "Test Tax Agency Supplier"
- mark it as "Supplier is a Tax Agency"
- in the Tax Agency Info tab set the accounts assigned to it for tracking tax as "TEST Tax Payable"
3) Create a new Tax Item
- call it "SX"
- assign it the appropriate rate
- assign it to the "Test Tax Agency Supplier"
- specify whether it is used in sales or purchases
4) Create a new Tax Code
- call it "SX"
- assign it to the new tax item "SX"
If you now create that same bill, however this time making use of the "SX" tax code, does the transaction record successfully?
* Data Recovery Team *Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
Data Services Tip - Try this first before requesting a data service
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