How do I match a single deposit (credit card settlement) to the 2 or 3 different customer transactio
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Sally_7600414
Member Posts: 6 ✭
As far as I can tell, you cannot match a single bankdata entry to more than 1 transaction (received payments). I have now struck a point where two clients paid by cc on the same day - one transaction on the bank statement at the end of the day and I don't know what to do with it.
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Comments
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Hi Sally,
- you'll need to prepare the payments received through the Receive payments window and deposit the funds to the Undeposited Funds account
- From the bankdata screen, select the unmatched deposit, click "add one to register" then choose the as a deposit option. Using the Make Deposits window collect the multiple payments and "deposit" the funds.
Cheers,
Shannon
Cinch Administration1 -
I just apply each of their payments separately on same day for their own total in receive payments, it still works out if the cc statement just shows an overall total for that day (as it doesn't itemize the payments). Just add up the payments in your bank account register to make sure the total matches the cc total on statement. Not sure if that's the correct procedure but it works for us.1
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Thanks Shannon, worked a treat.
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Yeah Priscilla, that's how I did it when I was manually reconciling a bank statement but now I import the data through Bankdata to Hosted Accounts - that will only match one for one. I'm getting there
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Oh, I see, I haven't done that yet. I think I might not now
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