Quickbooks 2012/13 W/ Windows 7 - Wont Email invoices or statements
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KarlLarsenTrucks
Member Posts: 2 ✭
Hi,
We have just updated the office PC from Windows XP to a new System running Windows 7 Professional
Its running the Quickbooks V303 PDF Convertor
Everything seemed to be working correctly but when we are trying to email invoices and statements to clients we are getting error after error.
It will print invoices everytime out of the printer but wont email
It started with the following
Printer not activated error code - 30
So I started with this
https://community.intuit.com/questions/702196-when-trying-to-email-pdf-versions-of-invoices-error-co...
Renaming the PDF Convertor, still having the same issue
Then I went through this
https://community.reckon.com/reckon/topics/a9l45bkc1h76t?_ga=1.176584741.1610399529.1459396006
Setting up the PDF Convertor on it own port and configuring it via the post .
Then I downloaded the PDF repair program, ran that first email sent then the 2nd time I went to send a email i got the same message again
Im at a lost I don't understand how it can work perfect on one computer for years and not the next computer?
Thanks In Advance
We have just updated the office PC from Windows XP to a new System running Windows 7 Professional
Its running the Quickbooks V303 PDF Convertor
Everything seemed to be working correctly but when we are trying to email invoices and statements to clients we are getting error after error.
It will print invoices everytime out of the printer but wont email
It started with the following
Printer not activated error code - 30
So I started with this
https://community.intuit.com/questions/702196-when-trying-to-email-pdf-versions-of-invoices-error-co...
Renaming the PDF Convertor, still having the same issue
Then I went through this
https://community.reckon.com/reckon/topics/a9l45bkc1h76t?_ga=1.176584741.1610399529.1459396006
Setting up the PDF Convertor on it own port and configuring it via the post .
Then I downloaded the PDF repair program, ran that first email sent then the 2nd time I went to send a email i got the same message again
Im at a lost I don't understand how it can work perfect on one computer for years and not the next computer?
Thanks In Advance
0
Comments
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Hello Karl,
Welcome to the Reckon Community.
This problem has different solutions depending on your combination of Windows 7 version and Outlook version. See this article for details. (you may have already done some of these steps).
regards,
John.
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Hi John,
Thanks for that - It is Windows 7 Professional, I was running outlook / office 2016 but have now gone back to outlook / office 2013 trial to see if I can make that work any differently
Ill go through them things listed in your post and see if any of that will make it work
Thanks
0
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