Investment Activity not displayed in "Overview" tab when account type is Super in RPP 2015
Options
Mark_B
Member Posts: 21 ✭
I've noticed Investment Activity not displayed in "Overview" tab when account type is Super. Performance & Analysis tab also show no activity.
"Transaction" tab shows a number of transactions and "Show full report on Overview tab screen" show correct value.
"Transaction" tab shows a number of transactions and "Show full report on Overview tab screen" show correct value.
0
Comments
-
Hi Mark,
When the account type is Super, you get a different screen like below. Performance & Analysis tab should still show activity. What do you see when you go to the 'Overview' tab? You can try a different file or a sample file to check the Super account there.
Regards
Deny Dharmawan
0 -
Yep, that where I'm at and the performance & analysis tab doesn't show any activity. If I select the overview tab, and look at the activity only the begining value is listed nothing under Deposits/Withdrawals, Interest, Dividends or Realised Gains even though the transaction tab does should activities of these types.0
-
Hi Mark,
Sounds like there could be something wrong with your Super. For testing, please try to create a new Super account, and test to see if activities can show there. You can delete the transactions and the test account afterwards.
Regards
Deny Dharmawan
0 -
I created a test super account and added deposit. I check the overview tab and listed the deposit was .
So it appears there is problem with the super account (acutally there is 3) that I have and all the transactions activity being displayed properly.. Whats next0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community