invalid online payee information message box "stuck"
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[Deleted User]
Posts: 0 ✭
Unable to remove this message box & can't even exit the program!
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Hey JG, welcome to the Community. Which version of Reckon Accounts are you using? Do you have a screenshot or specific error code you are experiencing? With this info I'll be able to pass this onto one of our tech support members to investigate. Thanks, Mirko
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I am having the same issue - see screen shot...I can't exit out of this pop-up and I've tried the alt-pageup and page down thing...
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Welcome to the Reckon Community Natasha.
Its sound like your Supplier record has developed a corruption. Please do the following:- Create a fresh backup of your company file.
- Rename this Supplier with another name like Renamed - right-click supplier > Edit Supplier and change Supplier Name field.
- Create a new Supplier Record in the original name
- Rename the old Supplier back to the original name
- When asked to merge, answer YES.
regards,
John.
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