I cant get Reckon Accounts Premier 2015 to update to R2P
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Denise Goode
Member Posts: 4 ✭
Hi, I cant get Reckon Accounts Premier 2015 to update to R2P. The original version is on my old computer and I'm trying to transfer to new computer but I can't find the original disc.I've downloaded the R1 version online (it's the only version I could find) and it accepted my licence # and I get as far as entering my company password but it wont open.... apparently because the data I backed up to transfer over is from the R2P. I've located the R2P on my old computer and I put it on the new desktop and unzipped the files however I still can't get the downloaded version to update or open properly? Please help. (sorry if I'm not using the correct terminolgy - I'm not very computer literate)
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Comments
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Hi Kevin, just to confirm you are wanting me to supply my email address? If so, please try dee_g@outlook.com Thanks for that. Regards Dee0
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Hi Denise. I'm burning the midnight oil too. I'll send it to you via wetransfer.com - it will take about 15 mins for the file to upload and an email to come through.
Graham Boast 0409317366
Reckon Accredited Consultant
graham@reckonhelp.com.auGraham Boast | 0409 317366 | graham@reckonhelp.com.au
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Hi Graham, I've replied to your email but I'm not sure if you have received it? Can you check please? Thanks. Regards. Denise
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