app.reckonone.com took too long to respond. error message
Josh McLean
Member Posts: 2 Novice Member
Hi I keep getting this error message.
Some days I have no trouble logging in other days I get this error. the dashboard still opens ok, but when I try to open the book this is the error I get. Please HELP!!!! BAS is due ASAP
Some days I have no trouble logging in other days I get this error. the dashboard still opens ok, but when I try to open the book this is the error I get. Please HELP!!!! BAS is due ASAP
0
Comments
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Welcome to the Reckon Community, Josh,
As a first step, clear the cache on your browser and try again.
Hope this helps.
regards,
John.0 -
Hi John, I appreciate your quick reply. Have done this before posting with no luck unfortunately.0
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26/07/2018
Hi Josh,
http://app.reckon.com/ is one of the original URL's for Reckon One.
It has since been updated to https://portal.reckon.com
I assume http://app.reckon.com/ has now been taken down.
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If the page timesout when opening a book you will see a longer URL in the adress bar. There is a work around in the article below for this https://community.reckon.com/reckon/topics/reckon-one-timeout-and-accounts-enquirey-use0
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