After upgrade the company file was saved to Q drive and now cant be shared. how to save a copy so w
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Jonathan Cornford
Member Posts: 1 ✭
Hello Support, When we went to upgrade the company file was saved to Q drive and now cant be shared. Can you tell me how to save a copy so we can share file
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Hi Jonathan
I am struggling to understand the issue isn't very clear. You file is always on the Q; drive upgraded or not.
When you say shared, are you sharing it via the control panel and sharing it with another reckon and their user ID xxxxxx-1
Once shared via the control panel it makes a shared folder on the Q drive with your company name and the actual file is in the folder0
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