Licence Key

Meredithanderson
Meredithanderson Member Posts: 2 Novice Member Novice Member
in Reckon Accounts (Desktop)

I am trying to activate my licence key but it wont accept the key number i have

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,699 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    You can’t use a saved activation key you have to reactivate online or by phone. What version are you using? Are you activating or installing? The license key should work to install the program

  • Meredithanderson
    Meredithanderson Member Posts: 2 Novice Member Novice Member

    2016

    I need to activate the licence.

  • Kris_Williams
    Kris_Williams Member Posts: 3,699 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    I doubt that you’ll be able to activate that older version - call them tomorrow

  • Arthur
    Arthur Member Posts: 2 Novice Member Novice Member

    i am unable to renew and activate my licence, would you have any other contact to he this done as advertised numbers are not available..

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited May 2022
    https://community.reckon.com/discussion/comment/20629364#Comment_20629364


    Our Customer Service team is indeed available at the moment and are contactable on 1800 732 566 (AU) or 0800 447 292 (NZ).

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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