Migration
Hi
I have recently followed the instructions for the migration of a file, of imputing the Reckon Data Migration team
I had no difficulty in registering the custom conversion team, but am having difficulty inputting the Standard conversion team
I enter the required email address reckon_support@odyssey-resources.com at step 1. And receive the message
Incompatible user reckon_support@odyssey-resources.com
Please help in resolving the issue
thanks
Comments
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Hi Adrian,
I'll add a step by step guide below that outlines the process on sharing your book with Migration team for both Standard & Custom conversions.
Note, the details you need to enter are slightly different based on the converstion type being requested -
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The Data Migration Team would be in touch with you.
For this type of issue, it is recommended that you contact them directly.
Searching the Reckon Help and Support Centre | Asking good questions on the Community
#TipTuesday: Picture Paints a Thousand Words | How do I add screenshots to my discussion?
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Thanks
I have done so
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