Cannot use keyboard number pad

  • 1
  • Problem
  • Updated 2 months ago
I cannot use the keyboard number pad to input numbers, I have to use the numbers on the top of the letters. 
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Stella Shen

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  • frustrated

Posted 3 months ago

  • 1
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Kevin Russell, Accredited Partner

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Your keyboard is broken
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JO-ANNE

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Stella, this has been a problem all day, Reckon say its resolved, it isn't I have changed keyboards and done all they suggested and it still is not resolved.
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Stella Shen

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Hi John, thank you. The number pad works in Edge, but copy and paste function does not work that well. 
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John Graetz

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Hi Stella.  I have switched to Opera today and it seems to be working ok and that includes the copy/paste function.
John L G
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James Troup

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All my Windows 7 users are having problems with the number pad. It's working like arrow keys instead of typing numbers. This happens in Chrome and Firefox. Edge is not an option for Windows 7.
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Pam Anderson

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this has been a problem all week for me and you cannot reach Reckon help.  Not very professional
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Pam Anderson

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I should have said I am using Reckon Hosted