email not working

  • 1
  • Problem
  • Updated 8 months ago
I'm not able to email invoice, tried to log off and disconnect and back in, but still doesn't work!
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Bec

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Posted 8 months ago

  • 1
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Kevin Russell, Accredited Partner

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Hi Bec

Can you try emailing a report to yourself?

Kr +61407744914


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Kevin Russell, Accredited Partner

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Can you email the invoice to yourself?

Kevin +61407744914
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Bec

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I can send myself a statement but not the invoice!
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Kevin Russell, Accredited Partner

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Can you try using a different template for the invoice? 
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Bec

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After I've tried on other template, now is working again, thanks.
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Kevin Russell, Accredited Partner

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Thank you Becca for your patience. Some times these problems require a bit of trouble shooting. You start with the obvious solutions and work through the issues. Happy to be of assistance