ETP person's Payment Summary not generated

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  • Question
  • Updated 9 months ago
  • Answered
Hi Everyone,

Need some help please.

We have an early terminated employee who was terminated on the 01 July '2016. When we run the "EmpDup file for ATO" we could see her details but we are unable to generate a Payment Summary for this particular person. 

Usually we should be able to see the employee's name either on the 'Print-INB Payment Summary- Window Style' or 'Print- ETP Payment Sumaary'
But in this case we can not see the name other than in the "EmpDup file to ATO" 

How do I get to create a payment summary for this person?

Thank you ! 
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Virginia De Silva

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Posted 10 months ago

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John G, Information Support Analyst

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Hello Virginia,

Thanks for asking.

Did your employee have a normal pay in FY 2016/17?  If not, give them a pay of 1 cent and deduct 1 cent of tax.  Do they appear on the lists now?


regards,
John
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Virginia De Silva

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Hi John

Sorry for the late reply. I tried the method you mentioned and it went well. Thank you very much once again.

Regards,

Virginia 
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John G, Information Support Analyst

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Great to hear Virginia,

regards,
John
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Michelle

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This happened to me the other day - I checked through "Edit Employee" and down the bottom of one of the TAX pages a box was ticked that said Exempt from payment Summary. I didn't tick this box - I'd never noticed it before. When I unticked it, the employees name appeared and I printed the Payment Summary. Not sure why that box is even there!


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Kelly Day, Accredited Partner, Accredited Partner

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Hi Virginia,

Have you entered a release date??

If the release date is blank, the ETP Summary won't generate

Hope this helps

Kelly Day