How to take up credit note from head office level to against individual stores' invoices?

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I want to use credit note from head office level to against  individual stores' invoices in Recon? is that possible?
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Jason

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Posted 2 months ago

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Jason

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Hi, anybody can help this issue?

thanks


Hi Jason

Can you please clarify further?
Are Head Office & individual Stores Suppliers or Customers????
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Jason

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For example, our company deal with Coles store, and we set up Coles Headoffice and individual Coles stores in system at the beginning, all individual coles stores are linked under headoffice account, which are sub accounts. Once we receive the payment from Coles headoffice, we are able to process the payment under Coles headoffice account (receiving Money), and pick up all invoices from individual stores, however when the coles take up rebate or promotion from head office level, I am not able to pick up those credits from headoffice level to offset individual stores's invoices to finish the allocation of payment. I just want to find a way to able to use credits which have been set up in headoffice level to against invoices which are from individual coles stores.

I hope you can understand above description.


Jason
" ... when the coles take up rebate or promotion from head office level ..."

How are these credits generated in Reckon?  Are they Adjustment Notes?
Just like each invoice is store-related, each Credit needs to be also.

Alternatively, you can create a "Rebate/Promo" Discount Item & add this line on the applicable individual Store's invoice(s)
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Jason

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The Rebate are created as adjustment note. The reason I cannot allocate to individual stores is because most of those rebate are large amount, however each stores' invoices are not able to cover those large amount rebate. So it is really annoying for us to process them. From my previous experience, even Quicken online is able to offset those credits from headoffice level against with individual stores.

jason