Installation of Reckon Accounts 2018 R1 & STP

  • 2
  • Question
  • Updated 2 weeks ago
  • Answered
  • (Edited)
When upgrading Reckon Accounts 2018 R1 with STP, is the STP feature something that has to be installed on individual machines or just on the file server? I am in a domain environment with end users connecting to a file server.

UPDATE: Upon installing Reckon Accounts with company File Server on our file server I cannot access the company file and receive an error of -6000 & -80.
Photo of Shane

Shane

  • 100 Points 100 badge 2x thumb

Posted 2 weeks ago

  • 2
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 33,268 Points 20k badge 2x thumb
No
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 33,268 Points 20k badge 2x thumb
The 6000 error suggests you have not shared the file properly. Have you run the database server manager on the file location?
Photo of Shane

Shane

  • 100 Points 100 badge 2x thumb
Yes. Reckon Accounts has the file server installed and the Service is running.
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 33,268 Points 20k badge 2x thumb
Have you shared the file?
Photo of Shane

Shane

  • 100 Points 100 badge 2x thumb
Yes. We have previously used Reckon Accounts 2017. Permissions are set correctly, nothing has changed & the new QBDBSM user has been included in the permissions.
Shane.  Kevin was pointing to the TWO sharing requirements on your file server. 

One is the Windows folder sharing scenario which is a Windows prerequisite at the operating system file sharing level. 

But the existence of the QBDBSM service also requires that service to be fired up, the shared folder selected, and the SCAN button clicked to add all the QBW  database company files for potential use by the other PCs around the LAN.  It's not clear from your last answer if you did all that selection/scanning aspect. please.

Gary
AND:  double check that the NON_server (other PC) users have not incorrectly enabled host sharing too.  You can only have one central Host server in the game  (ie:  your central file server PC)