When upgrading Reckon Accounts 2018 R1 with STP, is the STP feature something that has to be installed on individual machines or just on the file server? I am in a domain environment with end users connecting to a file server.
UPDATE: Upon installing Reckon Accounts with company File Server on our file server I cannot access the company file and receive an error of -6000 & -80.
UPDATE: Upon installing Reckon Accounts with company File Server on our file server I cannot access the company file and receive an error of -6000 & -80.
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100 Points
Posted 7 months ago
Kevin Russell, Accredited Partner
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40,162 Points
Kevin Russell, Accredited Partner
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40,162 Points
The 6000 error suggests you have not shared the file properly. Have you run the database server manager on the file location?
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100 Points
Yes. Reckon Accounts has the file server installed and the Service is running.
Kevin Russell, Accredited Partner
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40,162 Points
Have you shared the file?
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100 Points
Yes. We have previously used Reckon Accounts 2017. Permissions are set correctly, nothing has changed & the new QBDBSM user has been included in the permissions.
Gary Pope, Accredited Consultant (Acct & IT), Alchester Business Systems., Accredited Partner
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18,416 Points
Shane. Kevin was pointing to the TWO sharing requirements on your file
server.
One is the Windows folder sharing scenario which is a Windows prerequisite at the operating system file sharing level.
But the existence of the QBDBSM service also requires that service to be fired up, the shared folder selected, and the SCAN button clicked to add all the QBW database company files for potential use by the other PCs around the LAN. It's not clear from your last answer if you did all that selection/scanning aspect. please.
Gary
One is the Windows folder sharing scenario which is a Windows prerequisite at the operating system file sharing level.
But the existence of the QBDBSM service also requires that service to be fired up, the shared folder selected, and the SCAN button clicked to add all the QBW database company files for potential use by the other PCs around the LAN. It's not clear from your last answer if you did all that selection/scanning aspect. please.
Gary
Gary Pope, Accredited Consultant (Acct & IT), Alchester Business Systems., Accredited Partner
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18,416 Points
AND: double check that the NON_server (other PC) users have not incorrectly enabled host sharing too. You can only have one central Host server in the game (ie: your central file server PC)
