LUMP SUM A HAS DOUBLED IN PAYMENT SUMMARIES

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  • Updated 3 months ago
I have an employee who was entitled to unused annual leave at termination (Term-AL Post 1993) of $455.00.  When processing a reconciliation statement it shows $455.00 but when I print the employees payment summary for 2017/2018 it shows $910.00 (it has doubled).

Can anyone please explain this?
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Carmela Tavasci

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Posted 4 months ago

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Shisir, Employee

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Hi Carmela,

Apologies for the delay.

Hope you have already resolved the issue by now. I will still put the solution here, just in case if not or if anyone else gets onto the same situation.

Please follow this KB for the resolution. 
http://kb.reckon.com.au/issue_view.asp?ID=4875

Regards

Shisir