new 2019 version

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  • Problem
  • Updated 5 months ago
The new version is great because it shows "overdue" on any invoice which is overdue. Only problem is if you have a COD customer and raise the invoice for them to pay, it still shows "overdue" which doesn't look very good for the customer
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Wendy

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Posted 5 months ago

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Wendy

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It's OK - I sorted it out. Just change the terms on the description!
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Kris Williams

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You mean the terms selection for each customer or invoice, I couldn’t find a global change to terms
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Sylvia Johnston

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No this isn't working for me. So I have customers whom I invoiced on 18th June with 7 day terms.  When I resend their invoices today it has the big red overdue notice showing. Whilst I realise they are technically overdue, i want the choice whether to show this or not as it's ugly. I have turned of Print Status Stamp and removed the ticks from both screen and print for both terms and due date but it STILL appears.  This is so bad - we should be able to apply an update and not have things like this happen! Anyone any other ideas on this one?
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Kris Williams

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I agree, I had a client today who was very unhappy about the big red overdue. Should be able to turn it off
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Robyn Kelly (Partner), Accredited Partner

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Hi Sylvia

You can turn the OVERDUE notice off when you "print" the form but it doesn't look like that from the screen view.  Customise the template & untick the Print Status Stamp.  As I mentioned this will still show on your screen but if you Print Preview the invoice it won't show there.

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Kris Williams

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Thank you so much for that, client will be pleased
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Sylvia Johnston

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Anyone know how we can raise this with Reckon as a bug, it's simply not acceptable