Print errer in newly downloaded 2020 Account Desktop
Options
Phillip Smoult
Member Posts: 2 ✭
Just downloaded 2020 upgrade and working fine until printing then get the problem from a few years ago where it gives a window print error - file exisits
0
Comments
-
Me too can someone tell us how to fix this please
0 -
I rang tech support and got the answer. It had happened in a previous version also so I was not surprised by the fix. Although surprised it came back again.
You need to search the QB program files and find both - qbprint.qbp & wpr.ini
Once you find them you need to delete them and then restart the computer.
I'm not a tech person so am only passing on what worked for me this time and also a couple of years ago.
Have kept a note now if it should ever happen again
Would be better if they just fixed the bug before releasing an update
0 -
Yes me too rang and got help. it is definitely going to be noted for future it is pretty easy once you know.0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 2.9K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community