Reckon Hosted 2019

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Louise_8770786
Louise_8770786 Member Posts: 19 ✭
edited June 2020 in Reckon Accounts (Desktop)
When I uploaded my company it told me that the files are now Reckon Accounts Enterprise only. What does this mean?

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  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    This means if you want to take the files back down to your desktop - you will need to have Reckon Accounts Enterprise installed on the desktop to open them - you wont be able to use the old desktop version to open them..  Reckon provides you with a free installation key for a Desktop licence with each Hosted licence you have.. so shouldn't be a problem.
  • Louise_8770786
    Louise_8770786 Member Posts: 19 ✭
    edited July 2019
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    To install the Reckon Accounts Enterprise for the desktop is this found on the Reckon site?
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    You will need to ask Reckon to generate an Installation Key Code for you I believe? However, if you log into the members area using your customer ID and PIN and go to download software - you may see the ability to generate the keys there?

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