Request has not been completed yet. Please check back in couple of minutes

  • 5
  • Question
  • Updated 1 year ago
  • Answered
Hi guys,

I'm new in Reckon API and need your help.
Currently, I am trying to submit a request to the Reckon Account Hosted API. I'm using the Azure portal to test API.

I've sent a request body like this one:

{
"FileName":"\\\\XXX\\xx.QBW",
 
"Operation":"<?xml version=\"1.0\"?><?qbxml version=\"6.1\"?><QBXML><QBXMLMsgsRq onError=\"stopOnError\">
<CustomerAddRq>
<CustomerAdd> 
<Name>test3</Name>
</CustomerAdd>
</CustomerAddRq>
</QBXMLMsgsRq></QBXML>",
 
"UserName":"username",
"Password":"password",
"CountryVersion":"2016.R2.AU"
}

The status code in the response is 200 but response content is :

{ "RequestId": "889e247f-5c1e-41f5-985d-db2cb9718e97",
 "Data": null,
 "Success": true,
 "RetryLater": true,
 "Message": "Request has not been completed yet. Please check back in couple of minutes" }

I'm not sure why I receive this error in every try. I use the requestId as retrieve ID with Get method but I still receive the same message.
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Mehrnoosh

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Posted 1 year ago

  • 5
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Jason Hollis, Head of Product

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Hi Mehrnoosh. Change this "CountryVersion":"2016.R2.AU" to "CountryVersion":"2015.R2.AU"

** Yes, even though you are using 2016R2 we didn't update the API for the 2016 release. We will change for 2017 in June. 
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Mehrnoosh

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Hi Jason,

Thank you for your prompt reply. I changed it and it worked fine.

Best Regards,
Mehrnoosh
Jason.   That's worth noting on the API test document page I've got - I would have fallen for that issue for sure.  Good feedback to Mehrnoosh!

Cheers

Gary
demo.buildmgr.com.au/api
(Edited)
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Jason Hollis, Head of Product

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Thanks Gaz and great news Mehrnoosh,

And yes it is also noted on the Reckon API help doc site - but as it's not intuitive it's an easy one to miss. We'll re-align it this year when 2017 hosted version comes out. 
(Edited)