sales order template changed after upgrade

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Trevor Watson
Trevor Watson Member Posts: 61 ✭
edited February 2017 in Reckon Accounts (Desktop)

After the upgrade from RA Premier Contractor Edition 2014 to RAP - CE 2015, I've lost my customised sales order template and a few others by the look of things. How can I get them back?


Cheers

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  • Trevor Watson
    Trevor Watson Member Posts: 61 ✭
    edited April 2015
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    Worked out how to get the missing/altered templates back.

    Exited from 2015 and started 2014.

    Opened the last back up file made by 2014 version.

    Opened manage templates and exported missing/altered templates.

    Exited from 2014 and started 2015

    Opened the 2015 version of company file, navigated to manage templates and imported the old templates.

  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
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    Hi Trevor,

    In case others read this too, I just want to mention that this is a known issue!

    You have done exactly what I have done and am doing for my clients.

    Kind regards,

    Sally McIntosh (Sally@samsolutions.com.au)

  • Trevor Watson
    Trevor Watson Member Posts: 61 ✭
    edited April 2015
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    Cheers Sally - glad I'm not the only one hit with this.

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