Hi All,
I have been asked to do an upgrade from Reckon Accounts Premier - Professional Services Edition 2017 to include tax tables for the FY 2018-2019.
From what I have read, I need to upgrade to Reckon Accounts Premier 2018 before I can get the tax table updates. The software available via our portal login is Reckon Accounts Premier 2018 - 5 user version. Is there a Professional Services edition?
Also, I can see that the business' file server has Reckon Accounts Database Server Manager installed, but has no entries in the Reckon Accounts Files Found text box. When observing one of the users, I found that they simply go to a network share on the file server and open the Reckon Accounts files from there. So, are the users actually using the DB server installed on the file server or are they just picking up the files from a file share?
The reason I ask the question above is because it prompts my next question: Does the database server require an upgrade when upgrading the workstations from Reckon Account Premier 2017 to 2018?
I hope my questions aren't covered elsewhere - I have searched the forums and read the install guides.
Regards
Mike
I have been asked to do an upgrade from Reckon Accounts Premier - Professional Services Edition 2017 to include tax tables for the FY 2018-2019.
From what I have read, I need to upgrade to Reckon Accounts Premier 2018 before I can get the tax table updates. The software available via our portal login is Reckon Accounts Premier 2018 - 5 user version. Is there a Professional Services edition?
Also, I can see that the business' file server has Reckon Accounts Database Server Manager installed, but has no entries in the Reckon Accounts Files Found text box. When observing one of the users, I found that they simply go to a network share on the file server and open the Reckon Accounts files from there. So, are the users actually using the DB server installed on the file server or are they just picking up the files from a file share?
The reason I ask the question above is because it prompts my next question: Does the database server require an upgrade when upgrading the workstations from Reckon Account Premier 2017 to 2018?
I hope my questions aren't covered elsewhere - I have searched the forums and read the install guides.
Regards
Mike