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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi I have a heap of stock that is not allowed to be sold due to the SA Plastics Ban last September. I finally have a list of it all and just want to check I am setting up the account correctly and then adjusting the stock. Currently have set up an Other Expense Account/SA Plastic Ban - Tax NCG. Do I then go into Items,…
Hi Rather a strange question. Hoping someone can help. I have run all my reports for EOFY. I have done the Super Sanity Check that Calyton Oates suggests. I reconciled all my super payments. When I run the State Payroll Tax Summary report the amount is $15.52 less against super in this report compared all other reports. I…
Hi All, This is the 1st time i have had to pay state payroll tax thru Qld Revenue Office. In the Employee Profile I have ticked the box "State Payroll Tax" and checked the State is correct also. The reports are still only reporting one employee and incorrect balances for the EOFY reports. I am not sure if the "State…
Good morning all, I am doing the payroll tax today to pay tomorrow. I got all the calculation, and got the total payroll tax payable too. I was checking the P&L report and the payroll wages and the superannuation total does not match with the Payroll Total. I have set the dates to last month (for July). And I was checking…
Is it possible to run multiple ABN files on a single Hosted license?
Hi There! - I have a payroll fortnight missing from my 2025 version, but i can see it in my 2024 version. How do i copy it to the 2025 version? or do i need to reprocess it in 2025 if its missing? Thanks for any advice!
I have a rehire that had a ETP payment in November 2024. Part of the termination payment included an ETP payment. They have now been rehired from May 2025. Whilst doing the year end checks, I noticed that their ETP payment is no longer showing in their STP records. Is there something I need to do to fix this?
I am looking for a way to bulk update employee records. We use a separate system for our employees timesheets and import the timesheet data into RAH to process payroll. We need to update the hourly rate for employees each year when the award rates update. Is there any way to do this via a bulk update rather than updating…
Hi, We have received a payment from a customer for a sale of an old business car. How would you enter this in Reckon Hosted?
We have an employee who is Salary Sacrificing a set amount each week - prior to 2024 Reckon upgrade, the system was calculating the SG amount correctly ie calculating on gross before SS - however after the upgrade, the SG 11.5% is now calculating on gross less SS amount. I have checked the employee's details and the Box is…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.