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The latest edition of Reckon Accounts Hosted includes a new feature to update your super guarantee rate! How do I update my super guarantee rate? To update your super guarantee rate, click on Employees ➡️ Update Super Rate. A prompt will appear which will show you the current rate and allows you to enter a new rate for…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
We're really excited to announce the latest edition of Reckon Accounts Hosted is now available! When you next login to Reckon Accounts Hosted, you'll see a NEW Launch Accounts button where you can access the latest release! ✨ What’s new in Reckon Accounts Hosted 🆕 Dual Tax Tables This release of Reckon Accounts Hosted…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
I work with someone that struggles to find things on the screen, and regularly "loses" the mouse cursor. Obviously in Windows, he uses a large mouse cursor, but in Accounts Hosted that isn't recognised and the mouse cursor is very small (as is all of the Reckon screen). Am I missing something? Is there a way to alter the…
In Oct I had an error message on my STP submission and was advised to resubmit later in the day as the ATO was the issue. I have just gone into the ATO to pay the PAYG and the figures are incorrect as both submissions have gone through. I'm not sure if you can help but any advice would be appreciated. Thanks Sue
Morning All seems to be an issue with receiving the verification code when logging into Reckon GovConnect. 10 minutes requesting a code, nothing, then 3 requests came through at once on phone.
Hi, I am tempted to start using sub-classes for some of my reporting, but I don't know what it will look like when I run & P&L by class. Could someone please show me a screenshot of what it would look like. Also, is it correct that you can't do a P&L by Class without it showing all of the sub-classes as well? For example,…
I am trying to amend a journal entry, but it won't let me click on it. I have searched the journals and found the one I need to change. Normally I can double click on it and it takes me into the journal to be able to amend it, but it won't let me do it. The journal before it can be clicked on and amended, but this one…
Hi, Came home from work and attempted to login to hosted and all I see is a black screen, Have tried different browsers and incognito but no luck still get same result black screen, Any one else facing issues…of course its after support hours..
This discussion was created from comments split from: #TipTuesday - Automatically reduce ordinary time hours when taking leave 🤩.
I would like to set Holiday Salary up as a permanent item on a salary employee just to ensure I do not click on the incorrect payment type. When I add it it is putting in the entire salary amount. Is this something I can not do?
Hi There , anybody knows how to create payroll total report with Emp department?? appreciate your help
Greetings everyone! Stay a while and listen. Today's #TipTuesday is all about the top tips we have around troubleshooting to make your experience with Reckon Accounts Hosted as smooth as possible. Having been around for 6+ years in the Senior Technical Support role has given me a range of tips I can share for almost every…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
