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We're super excited to let you know access to Colonial First State's FirstChoice Employer Super Clearing House is now available for Reckon Accounts Hosted customers! As a reminder, Reckon has partnered with Colonial First State (CFS) to give Reckon Accounts customers free access to the FirstChoice Employer Super Clearing…
Reckon Accounts Hosted is upgrading to a new platform experience! We're progressively releasing the new platform to small groups of users so you may have upgraded already 🙂 If you haven't, don't worry we're aiming to have all users on the new platform by the end of May. As part of this upgrade, the floating toolbar that…
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Do you have an idea for a feature in Reckon Accounts Hosted? We've love to hear it! You can create new feature requests or vote for existing ideas here.
I have a rehire that had a ETP payment in November 2024. Part of the termination payment included an ETP payment. They have now been rehired from May 2025. Whilst doing the year end checks, I noticed that their ETP payment is no longer showing in their STP records. Is there something I need to do to fix this?
I am looking for a way to bulk update employee records. We use a separate system for our employees timesheets and import the timesheet data into RAH to process payroll. We need to update the hourly rate for employees each year when the award rates update. Is there any way to do this via a bulk update rather than updating…
Hi, We have received a payment from a customer for a sale of an old business car. How would you enter this in Reckon Hosted?
We have an employee who is Salary Sacrificing a set amount each week - prior to 2024 Reckon upgrade, the system was calculating the SG amount correctly ie calculating on gross before SS - however after the upgrade, the SG 11.5% is now calculating on gross less SS amount. I have checked the employee's details and the Box is…
We emailed in a bank authority to bankdata@reckon.com over two weeks ago to set up bank feeds. So far we've heard nothing further. What is the "normal" time lag before bank feeds are ready to go live?
Hi, We have received a duplicate payment from a customer. The duplicate payment has been entered via 'receive payments' and then applied to a invoice. My issue is, payment has been applied to the wrong invoice but i cannot undo the payment to the invoice to apply to the right invoice
After a monumental struggle, (and assistance from Reckon Support), we finally managed to establish a bank feed, with transactions in the feed dating from 16th July. However, I coded just one entry as a "trial", only to get an error message: "Error connecting to Reckon Accounts. E03. Failed to access the company file using…
Hi Reckon team Every time I try to check a previous inventory transaction it's crashing my file. The file has been upgraded to 2025 and I have to go through the process of logging in again which is becoming very annoying, very fast. Appreciate any assistance.
Somehow I've managed to set the same entity up for authentication under both of my email addresses. Is there a way to either delete one of the duplications, or to amalgamate them?
Hi Team, I guess there's a first time for everything but I accidently overpaid a supplier bill and need some assistance in how to rectify this RAH. The supplier will use the overpayment as a credit for me to use on the next bill but how do I apply the payment I made to the current bill and what do I do with the extra…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
