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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Since upgrade, my logo is showing in print preview, but not printing - I have uploaded new jpegs but it still isnt working! HELP
Hi I processed my pays and created aba file to upload to nab connect. There was an error and the total didn't match. Seems like it was missing one pay. I tried to click on the ABA file history and delete the file to redo. I did this and re uploaded. There was still an error. I tried again and now there is nothing showing…
Just wanted to say how irritating your update has been. I really dont like reckon hosted at all now. It’s slow to open up. Some things dont even work. As an example, when i go into Chart of accounts, as soon as I log something in and then want to go to another in chart of accounts, it takes me back to the home page. Just…
Since upgrading to a Mac with Retina display, I have noticed that the clarity of Accounts Hosted is very poor. I'm running it through Chrome, and while I'm pleased I no longer get the pixellation issues that I did on my old Mac, the "fuzziness" of the screen when using hosted is irritating (both to my eyes, and mentally!).…
Hello is there an issue today? The platform and reports is taking a long time to load.
One frustrating thing with the old platform was the number of occasions on which one could be logged out of our Company file by the system. On many occasions, this meant then having to log back in through the Control Panel, in order to Log Off Remote Sessions. I have had many instances with the new Platform, where I have…
I was print previewing an invoice to save, and all looked fine, then when I saved the file, there is a partial border around the logo. Its not in the layout design. Have uploaded the image again, but still there. Any solutions? Thanks
From today I am unable to filter a profit and loss by class and select the class/s I want
As per the attached screen shot the pop up box won't go away. A 2nd box pops up behind it but I can't see it. It is also stopping me from accessing the tabs along the top of the dashboard .
Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance late on Saturday night, 7 June 2025. Maintenance will commence late Saturday night/Sunday morning between: 10:00PM to 2:00AM (AEST) Saturday 7 June 2025 12:00AM to 4:00AM (NZST) Sunday 8 June 2025 ⚠ IMPORTANT ⚠ This maintenance…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
