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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
I change my number and i didn't set up MFA also cant remember my recovery pin. what should i do?
I am looking at setting up e-invoicing at the request of one customer, we have about 400+ customers and no one else uses it yet. If I set up e-invoicing does this mean that all invoices we email going forward will be sent as an e-invoice or do we have the option to choose whether the invoice is sent as an email with pdf…
Does a P&L include all figures if you have more than one bank account set up in Reckon One? When I run one, it is missing a lot of expenses entered into an additional bank account for the same time period.
Hi all, I hope you can assist. I have Reckon Accounts Hosted and just want to confirm how many entities I can open on my user licence. I can see online it references unlimited in the marketing information, but just wanted to understand if that is right? For clarity, I have 5 entities I operate on my licence, and need to…
Hi Team, I need to save a delivery dockets as a PDF file to attach to an emails. However, when I do save it (Save As - desktop) I can't seem to find it. Am I saving it in the wrong place or is there another way to save the delivery docket? Thanks.
Hi, My stp files go back a few years 2023 and before - is it ok to leave all these files in My Live Q Drive or how can I delete the old stp files please
i have recently renewed some licenses and cancelled others and reckon has cancelled the wrong one so i am locked out. i need to get access this weekend
I would like to have just one line in the Payslip like "Salary - 38 hours) but I would like to keep all the time sheet entries as they are going to different jobs. Is this possible in Reckon Hosted? Thanks Gitta
Hi .. just wondering if anyone is successfully using Reckon Insights with their Reckon Accounts Hosted company file? Thanks.
In Reckon Hosted, there is no option to keep a one-off address for supplier details. Either all previous addresses get replaced, or they cannot be saved. Please take the necessary steps to allow saving one-off addresses under the mentioned heading. This will help us maintain a history reference for future transactions and…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.