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The latest edition of Reckon Accounts Hosted includes a new feature to update your super guarantee rate! How do I update my super guarantee rate? To update your super guarantee rate, click on Employees ➡️ Update Super Rate. A prompt will appear which will show you the current rate and allows you to enter a new rate for…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
We're really excited to announce the latest edition of Reckon Accounts Hosted is now available! When you next login to Reckon Accounts Hosted, you'll see a NEW Launch Accounts button where you can access the latest release! ✨ What’s new in Reckon Accounts Hosted 🆕 Dual Tax Tables This release of Reckon Accounts Hosted…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hello. I need some assistance please on how to reinstate a terminated employee using Reckon Hosted 2024? Thank you.
I have checked against what I have paid and the amount is wrong on the payment summaries
Im receiving this error when I open the company file on a client. I have already entered the right port number on the firewall inbound and outbound and have also granted the permission on the folder for the user. I then restart QuickBooks Database Manager Service and QuickBooksDB32 on Services and it fix the problem. The…
We have moved to a new payroll system from Sep-2023. However, we have done parallel pay runs in Reckon Hosted for Sept -23 & Oct-23 for validation purposes. For which we have not submitted monthly STP report to ATO from Reckon. And new provider has done it. When we run final STP reports in Reckon, it's now included Sep-23…
I understand we aren't required to provide these anymore, however I do like to have them available if an employee requests one. In saying that, I have a few that do not reconcile with my payroll reports for 2023. I have upgraded to the 2023 RAH version, would this be the reason for the non reconciling? TIA
We changed entities from a Trust to a partnership part of the way through the financial year. The ABN is the same. I can't remember whether I did a Finalisation back in October when the change happened. I have Finalised the Partnership to end of June but can't seem to do the same for the Trust, which comes up as not tax…
Hey, i am just finalising my payroll and my payment summaries are not including holiday pay, overtime and RDO. it does,however, pickup hourly pay, leave loading and prublic holidays. the tax is good, super is good. it also lists the correct amount for allowances, but doesn't include in the breakdown the leading hand…
This morning I logged into 2023 version without a problem and then a second user tried to log in a few hours later and advised they could not get in and the system was asking to update to 2024. I was not ready to update to 2024 however had no other choice so did a back up and updated to the 2024 version. logged out and…
I am finding with this new feature, I am logging in first thing in the morning and it is not asking for the mfa. After a period of time, usually a couple of hours, it is shutting down and when I log back in, it is asking me for MFA. Shouldn't it be asking me for the MFA when I first log in each morning?
Hi we have an issue with payslips not being received by employees. We have not changed anything, other than upgrade to new version of RAH.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
