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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
set up seems ok on this supplier account but getting this error message - any help understadnding how to fix would be much appreciated.
Some of the new features: * Can switch between line item mode and summary mode * Handles handwritten invoices * Much better at processing poor quality scanned documents, even picking up fields that humans have trouble with because the text is blurry or obscured * Uses historical bills from Reckon to determine correct…
I have created two pays in error. I need to delete the duplicate pay run. Can anyone help with how to delete the pay run. It hasn't been filed for STP and just needs to be deleted. Thank you
I have processed a pay run and want to print pay slips. When I go to print payslips, there are no employees or pays listed. There is nothing to print. However, there have been pay runs so there should be payslips to print. Is anyone able to help and know the problem as to why there are no payslips available for printing.…
Could someone recommend a POS to work with our Reckon Accounts Hosted software thanks. Regards Darryl.
Have been trying to contact the ATO - no luck I made a mistake with a staff wage - which I resolved the following week (overpaid). I also adjusted the wage on the week in question in reckon BUT I need to let the ATO know - as PAYG is wrong - what option do I choose in the STP reporting - is it a new payrun/ full file…
Hi Team, We have just switched over to Reckon Accounts Hosted yesterday and I am still familiarising myself with the new functions. I emailed an invoice earlier this morning (7.25am) and when I checked the email status a moment ago, it is still sitting in pending. What could be the issue here? Thanks.
Hi, I am trying to enter the EOFY journals for the accountant, and every time I try and save the journal, it comes up with the above error. I have tried several times for the last 3 days. It lets me write checks and do other things, but create a journal. Please help!!!!
Today's tip is inspired by @Rav first of his name, manager of community and all-round helpful guy. You may have read his earlier post about How to ask a good question on the Reckon Community 🙋♂️ — Reckon Community Or another classic gem, How do I add an image or screenshot to my discussion? — Reckon Community Well just in…
I have an invoice template which doesn't have the company's address box in it. How do I restore it?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
